The quality of customer service in health care directly influences the health of both patients and the health center itself, yet in today’s fast-paced and challenging environment, CHC’s often find it difficult to create and maintain a culture of service excellence. Using Zoom video conferencing platform, this highly interactive training sets the stage for successfully implementing a culture of service excellence where providing great service is an expectation throughout your department or your organization.
Who should attend:
CHC Managers and Supervisors at All Levels
Participants will join this session via Zoom, and will require access to high-speed internet and a computer with audio and visual capabilities. After registration you will be sent a Zoom link to join the call day of.
Please click here to register. Registration deadline is September 22nd.