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Critical Management Skills for New Community Health Center Supervisors

May 11, 2018 @ 8:30 am - 4:00 pm


5.11.18 Training Flyer


Presented by Sogence Training and Consulting and CHCACT

This intensive, highly interactive, full-day training enables new or first-time CHC managers and supervisors to develop and hone critical skills to successfully lead and manage employees in today’s challenging and fast-changing CHC environment.

Participants will gain crucial skills to put into immediate action! Learn to:

  • Hire employees with the right skills and “fit” for long-term success
  • Establish or strengthen credibility, break-down barriers and build positive and professional relationships
  • Manage, lead and retain flexible, responsive and satisfied teams
  • Communicate for results
  • Build trust and de-escalate conflict
  • Coach and develop employees and drive accountability


Course Facilitators

Lisa Mouscher is CEO and Lead Consultant at Sogence Training and Consulting. As a popular and dynamic facilitator, trainer and consultant, Lisa works primarily with leaders, managers and staff from community health centers across the country, building skills to enable these organizations to become both providers of choice and employers of choice. She is known for facilitating both immediately applicable results and lasting impact to strengthen community health organizations for the long-term.

Katie Henley is the Senior Program Manager of Workforce Development at the Community Health Center Association of Connecticut (CHCACT). Katie utilizes her human resources, customer service, and motivational interviewing skills to create and manage various leadership training programs for health center staff. Katie also works closely with the human resources and corporate compliance workgroups to facilitate best practice sharing amongst each other and assess workforce development needs.

To Register: Email or call Katie Henley at or 860-667-7820


May 11, 2018
8:30 am - 4:00 pm
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1484 Highland Avenue, Suite 2
Cheshire, CT 06410 United States
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(860) 667-7820
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